diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8897763297
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter the OTP (One-Time Password) to verify your identity. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. After that, click on 'send OTP' and wait for the specified time to receive the code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a hassle-free transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can only withdraw the funds you've earned by playing games, not any additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may impact the overall processing time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It is separate from the funds earned by playing games with the bonus, which can be withdrawn. This distinction prevents others from accessing the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is pending. If it's still pending after 24 hours, the funds should be added to your wallet account automatically. If you encounter any further issues, you can seek assistance from their customer care centre.
Our platform is designed with the user's satisfaction in mind, offering a seamless and visually stunning interface that provides an unparalleled gaming experience. At the core of our development process are two fundamental principles: security and fairness. We employ cutting-edge cryptography technologies and adhere to rigorous regulatory standards to ensure a secure and transparent gaming environment. This commitment to security and fairness enables us to provide a trustworthy and reliable platform for all users, whether they are seasoned gamers or newcomers. Additionally, our platform's user-friendly interface and advanced graphics capabilities allow for an immersive and engaging gaming experience, making it an attractive option for gamers of all types.
To ensure uninterrupted transactions, diamond exchange offers a variety of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as Skrill and Neteller, and even cryptocurrencies for greater convenience and security. The company prioritizes customer security by utilizing robust encryption technologies, ensuring that all transactions and personal data are protected. Additionally, diamond exchange guarantees fair play with its certified random number generator (RNG), which ensures that all game outcomes are entirely unpredictable and unbiased. This commitment to security and fairness provides users with a safe and trustworthy online gaming experience.